Payment Policy
Payment Policy
At Henderson London, we aim to make the checkout process simple, secure, and transparent so you can shop with confidence.
This Payment Policy explains the accepted payment methods, when payments are processed, and how we handle payment security and potential issues.
Accepted Payment Methods
We currently accept the following payment methods:
- Visa
- Mastercard
- American Express
- Maestro
- Apple Pay
- Google Pay
All payments are processed in GBP (£).
Payment Timing
Payment is processed at the time of checkout.
By completing your order, you authorize us to charge the full amount to your selected payment method.
In some cases, your payment provider may place a temporary authorization hold before the final charge is completed.
Payment Security
We take payment security and data protection very seriously.
Our website uses SSL encryption, and all payments are processed through secure and encrypted payment gateways.
Your payment details are handled directly by our payment providers, and we do not store any card information on our servers.
Failed or Declined Payments
If your payment fails or is declined, please check:
- that your billing details are correct
- that your payment method has sufficient funds
- that your payment provider has not blocked the transaction
If the issue persists, please contact us for assistance:
Fraud Prevention
To ensure a safe shopping environment, orders may be subject to additional verification.
If unusual or suspicious activity is detected, we may contact you to confirm your order before it is processed.