Shipping Information
Shipping Information
At Henderson London, every order is handled with great care. Our goal is to make your shopping experience simple, reliable, and worry-free from start to finish.
Order Cut-Off Time
Orders placed after 11:00 PM (CET) will be processed on the next business day.
Processing Time – Preparing Your Order
Once your order is placed, it will be processed and prepared within 3–5 business days (Monday to Friday).
During this time, we carefully review your order and prepare it for shipment.
Delivery Time – Shipping & Delivery
After your order has been shipped, the estimated delivery time is typically 7–12 business days, depending on your location and the shipping provider.
The total delivery time consists of:
- Processing time: 3–5 business days
- Shipping time: 7–12 business days
Please note that in rare cases, delivery times may vary due to holidays, customs clearance, or unforeseen circumstances.
Shipping Costs
We offer free shipping on all orders.
There are no additional shipping charges.
Please note that in some countries, import duties, taxes, or customs fees may apply. These are the responsibility of the customer.
Order Tracking
Once your order has been shipped, you will receive an email with your tracking number, allowing you to monitor your shipment at any time.
Questions About Your Order
If you have any questions about your order, delivery, or tracking, please contact us at:
Our support team is always happy to assist you.